Ticket FAQs

Carers are admitted free when they are with a full paying adult/child who they can show they are caring for. The full paying adult/child may gain access with a single site ticket, a PASS or PASS PLUS.  

We accept the following documentation:

• A valid Blue Badge
• A disabled person’s bus pass
• A letter proving entitlement to Carer’s Allowance
• A letter proving entitlement to Disability Living Allowance (DLA) for children under 16
• A letter proving entitlement for Personal Independence Payment (PIP)
• A DID card
• An Access card

PLEASE NOTE – Free entry for carers is not applicable for some of our events. Please refer to the specific event listing for more details.

If you buy your tickets online you will not be asked to select a date or time to visit us. This means you can turn up with your pre-bought tickets on whichever day suits you, within 6 months.

Tickets can also be bought upon your arrival.

Child tickets are available to those aged 5-16 inclusive.

We offer discounted single entry, PASS and PASS PLUS tickets for students in full-time education. To benefit from this discounted ticket, please bring evidence of your student status. For example, a Student ID or digital correspondence.

Discounts can only be used when buying a ticket in person. Please ask a member of our front of house team when you arrive.

We offer the following the discounts:

YHA - 10% discount off all tickets

Telford Centre Plus - 10% off annual passes

Blue Light Card - 10% discount off annual passes

Military - 10% discount off all tickets

English Heritage Members - 15% discount off all tickets

FREE entry to those with a Blue Peter Badge, Art Fund Pass or members of the Museums Association.

We also offer discounts off retail and specific tickets for certain groups. Please email tic@ironbridge.org.uk for more information.

We don't offer discounts on bulk coupon websites.

Anyone with a valid Blue Peter badge can visit our museums for free. There is currently no option to pre-book a free ticket. Please turn up on the day of your visit with your valid Blue Peter badge and ID card and speak to a member of our front of house team.

We offer reduced admission rates for groups of 15 people or more. Group leaders and coach drivers are given free admission. More details about group visits can be found on our groups page.

Visit the Tesco Clubcard website and search for 'Ironbridge - Blists Hill Victorian Town'.

Follow the listed instructions explaining how you can convert your Clubcard points to vouchers. These vouchers can then be exchanged for a single entry ticket to Blists Hill Victorian Town. If you choose, this ticket can be upgraded to an annual PASS or PASS PLUS at the front desk by paying the difference.

Please note, these vouchers cannot be used for any of our special events, such as Fireworks Night or Victorian Christmas Weekends. Other T&Cs apply. Please visit the Tesco Clubcard website for more information.

We do not take bookings for specific dates. If you pre-purchase a regular single site ticket online it can be used for one visit any day in the next 6 months. Just bring your confirmation order number to the admission desk on arrival.

Just bring your original ticket(s) to the ticket desk at any of our museums within 30 days and pay the difference. We will need to scan your tickets at a till point, which means it is not possible to upgrades your ticket online.

Carers are admitted free when they are with a full paying adult/child who they can show they are caring for so do not need a ticket or pass. The full paying adult/child may gain access with a single site ticket, a PASS or PASS PLUS.  

We accept the following documentation:

• A valid Blue Badge
• A disabled person’s bus pass
• A letter proving entitlement to Carer’s Allowance
• A letter proving entitlement to Disability Living Allowance (DLA) for children under 16
• A letter proving entitlement for Personal Independence Payment (PIP)
• A DID card
• An Access card

PLEASE NOTE – Free entry for carers is not applicable for some of our events. Please refer to the specific event listing for more details.