Buy tickets

We only sell our best value Annual Passports online. Single attraction tickets are available on the gate.

Family (1 Adult + their children)

This ticket offers unlimited daytime admission to all 10 museums for a family of 1 adult + all of their children. Annual Passport Tickets are valid for 12 months from the date of first use. Plus save 10% online compared to the walk-up price if you buy online in advance.

Walk up price £50.00

Online saver £45.00

Family (2 Adults + their children)

This ticket offers unlimited daytime admission to all 10 museums for a family of 2 adults + all of their children. Annual Passport Tickets are valid for 12 months from the date of first use. Plus save 10% online compared to the walk-up price if you buy online in advance.

Walk up price £68.00

Online saver £61.20

Adult

Unlimited daytime admission to all 10 museums valid for 12 months from the date of first use. Plus you can save 10% by buying online, compared to the walk-up price.

Walk up price £25.00

Online saver £22.50

Child/Student

Unlimited daytime admission to all 10 museums valid for 12 months from the date of first use for children aged 18 or under, or people in full time education. Plus save 10% online compared to the walk-up price if you buy online in advance.

Walk up price £15.00

Online saver £13.50

Senior 60+

Unlimited daytime admission to all 10 museums valid for 12 months from the date of first use. Suitable for anyone aged 60 or over, plus save 10% online compared to the walk-up price.

Walk up price £20.00

Online saver £18.00

Add on a Blists Hill Guide Book

Don't miss out! Pre-purchase a souvenir guide, to be collected with your tickets on arrival at Blists Hill Victorian Town. The guide is already great value so we can't offer an online discount.

Walk up price £4.95

Online saver £4.95

Total

Total

£0.00

Privacy & Cookies

This website uses cookies to enhance user experience and improve performance. This policy explains what cookies are, which cookies we use and how you can manage cookies on your computer or device.

 

 

 

Privacy Policy

In line with the Data Protection Act 1998, The Ironbridge Gorge Museum Trust takes your privacy very seriously and will ensure that your personal data is safe and kept confidential.

Below we have laid out how we obtain, store and use your personal information.

You can rest assured that we will never pass your personal information onto a third person for them to use for their marketing purposes.

A quick summary of what you need to know.

  • We are the Ironbridge Gorge Museum Trust Limited
  • We don’t share your personal information with any third parties for their own marketing purposes
  • We collect basic information, such as name, email address, home address and visiting patterns
  • We use this information to administer tickets, keep you informed and analyse which museums you have visited
  • If you have given us your permission we will send you emails and letters about all aspects of our work, including events, museum developments and fundraising
  • We sometimes employ companies to help us send you emails and letters or to analyse our visitors’ characteristics in order to help make our marketing more efficient. Whilst we pass on your details to these companies, they only use your information for our purposes and they never share it with anyone else
  • We have systems in place to ensure that your information is safe in our hands

Who are we?

We are the Ironbridge Gorge Museum Trust Limited, the charitable organisation that runs the ten museums in the Ironbridge Gorge, including Blists Hill Victorian Town, Enginuity, Coalport China Museum, Jackfield Tile Museum, Tar Tunnel, The Darby Houses, The Museum of The Gorge, The Ironbridge Tollhouse, Coalbrookdale Museum of Iron and Broseley Pipeworks. We have a sister company The Ironbridge Trading Company.

Our charity number is 503717-R and our company number is 918560

You can contact us during office hours on 01952 435 900 asking for the Marketing Department or email marketing@ironbridge.org.uk

What personal data do we collect?

When you buy or present a new Annual Passport Ticket at some of our museums, we will ask you for your name, address and email address, so we can register your ticket on our electronic database system. This helps us track your ticket if you lose it and also lets us know when it is due for renewal.

When you visit some of our museums the staff scan your ticket, this records the date and time of your arrival.

If you have Gift Aided your donation, we also collect your name and address and that you are a UK Tax payer.

Donations made to the Trust are also recorded and we keep a record of donors’, name, address, donation history including information about what appeals they have donated to and what areas they are interested in supporting.

We keep very detailed staff and volunteer records.

CCTV

We collect CCTV image across all of our museums for the purposes of crime detection and prevention.

What do we use the information for?

If you have given us permission to email you, we use this information to send you details about different museum events and activities that you might be interested in and reminders about museums that you have not yet visited. We will also tell you about fundraising campaigns.

At least once a month we send out email newsletters detailing upcoming special events, activities and news about exhibitions and other aspects of our work we think you might be interested in.

We will also send you information about our development projects and how you can support them through our fundraising appeals.

We record which aspects of our work we think you will be interested in, so we can send you relevant information and different fundraising campaigns.

We  analyse your visiting history and send you specific emails about events and activities that we think will be of interest to you based on your past visits and reminders about when your ticket is due for renewal.

Your contact information is used to register and administer your ticket and helps identify the owner of a ticket if it is lost or stolen.

We analyse our visitor profiles to help inform our marketing campaigns.

We keep detailed staff and volunteer records for administrative and welfare reasons.

CCTV images are used for crime prevention and detection.

Who do we share this information with?

We do not sell, rent or share your personal data with any third parties for their marketing purposes.

We use third party companies, as detailed below, to help us keep you informed about the museums and our fundraising activities. They only use your data for our specified purpose and do not share it with anyone else. These companies change from time to time and you should regularly check to see if these companies have changed.

  • 'Campaign Monitor' send emails to all our database on our behalf.
    • When they do this we gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.
  • 'Lion FPG Limited' and other mailing houses who send letters to our database on our behalf.
  • Different research companies who analyse our database for us and provide market research information to help inform our activities.
  • 'Stripe' who process your payment for all online sales. Please note that you provide them with your financial information and at no stage do we have access to this information.

We stress that all of the above will only use your data for our purposes, they will not use it for any other reason or share it with any other organisations.

If you have Gift Aided your donation, we share your detail with HMRC so we can claim the Gift Aid back.

We will share your personal details with a relevant authority if required to do so by law.

Your rights

You are entitled to see information we hold on you. Under the Data Protection Act this is called a Subject Access Request. You need to put your request in writing, accompanied by a £10 fee. You will also need to prove to us your identity, by supplying original or notarised photo ID. It is important that you prove your identity before we can send you any details.

If you require this information, please email marketing@ironbridge.org.uk

You can ask us to stop writing to you at any time, please email your request to marketing@ironbridge.org.uk

You can ask us to update your records at any time, please email your request to marketing@ironbridge.org.uk

We will also consider a request from you to stop processing your data, however we may decide that it is essential for us to keep processing your data. If you want us to stop processing your data, please write to us explaining why by emailing marketing@ironbridge.org.uk

Should you wish to complain or discuss the way that we are handling your information, please contact marketing@ironbridge.org.uk

You can also seek further advice from the Information Commissioners Office ICO, details can be found at https://ico.org.uk/

We review this policy on a regular basis. It was last reviewed on23 June 2017

 

Cookies

This website uses cookies to enhance user experience and improve performance. This policy explains what cookies are, which cookies we use and how you can manage cookies on your computer or device.

What are cookies?

A cookie is a small file stored on your computer or device when you visit a website.  Cookies serve many different purposes such as keeping track of what you have in your shopping basket and allowing us to monitor visits to this website for analytic purposes.

What cookies do we use?

Cookie

Cookie Purpose

Google Analytics

These cookies are used by Google Analytics software. This allows us to collect and analyse visitor usage of our site such as; page views, how long users spend on the site, referral website and which browsers or devices are used to access the site. The data collected is anonymous and viewable only by Google and selected Ironbridge Gorge Museum Staff.

Remarketing

 

We use Google remarketing cookies to help us deliver targeted online adverts based on past visits to our website. We advertise on third party websites to previous users of our site. These ads may appear on Google search results or as part of Googles Content Delivery Network.

For more information and details on how to opt out please refer to the Google Advertising Privacy Notice: https://www.google.com/policies/technologies/ads/. You can also control the ads that are delivered to you based on your Google Account by editing the settings here: https://www.google.com/settings/u/0/ads/authenticated

 Cookies set by other websites through this site

In addition to cookies used by the Ironbridge Gorge Museum trust you may receive cookies from third parties when viewing embedded content on our website.

Cookie

Cookie Purpose

Google Maps

 

 

These cookies are set by Google when viewing a page with an embedded Google Map on it. We have no control over these. For more information visit http://www.google.co.uk/intl/en/policies/privacy/

YouTube

When a YouTube video is embedded on one of our webpages these cookies are set by YouTube. We have no control over these. For more information visit http://www.google.co.uk/intl/en/policies/privacy/

 


 Managing Cookies

Most web browsers allow you to control how your device uses cookies. Either by enabling or disabling cookies or deleting cookies already stored. Please refer to your browsers online help files for instructions on how to manage cookies in this way.

To opt out of Google Analytic cookies across all websites visit https://tools.google.com/dlpage/gaoptout

Consent

Having provided a description of which cookies we use and what purpose they serve alongside methods for controlling these, it is understood you (the user) has the necessary information to decide how you wish to continue to use our website.  Continued use of the website is accepted as your consent to our usage of cookies.  

If you do not consent to our use of cookies you can continue to use the site with cookies disabled, but some features may not work correctly.