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Frequently Asked Questions

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Is there a cash point in Ironbridge?

There is a cash point in the newsagents opposite the Iron Bridge. There is a charge for using this machine.

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Is there a Bureau de Change facility in Ironbridge?

The Post Office in Ironbridge will exchange foreign currency and travellers cheques.

Open Monday - Friday 9.00am - 5.30pm (closed 1pm - 2 pm.)

Wednesday 9.00am - 1.00 pm

Saturday 9.00am -12.30 pm

Sunday Closed

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Is there a park and ride in Ironbridge?

A reasonably priced regular shuttle bus service connects most of the Ironbridge Gorge Museums on Saturdays, Sundays and Bank Holiday Mondays during the summer months. This bus also has limited links to Telford Town Centre. Call 01952 200005 for details before you travel.

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Does the Passport ticket really have no time limit?


The Passport Ticket allows repeat daytime access to all ten Ironbridge Gorge Museums, during normal opening hours, for 12 months.  After the 12 months have passed you are entitled to one visit to any site(s) that you have previously missed at any time in the future.  For full terms and conditions call 01952 884 391.

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Are dogs allowed?

Guide Dogs are allowed at all sites.

Dogs on leads are welcome in the streets and on the paths at Blists Hill Victorian Town, but not in exhibits or cafes. They are not allowed into any other museum site.

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Are the Museums suitable for children?

The Museums have been designed for visitors of all ages. Children will especially enjoy Blists Hill VICTORIAN TOWN, where there are many child friendly activities and a Victorian Fair in the summer and Coalport CHINA MUSEUM and TAR TUNNEL, where there is an interactive Children's Gallery and soft play area.

Enginuity is ideal for children of all ages. There are lots of interactive exhibits and games to engage children's interest, along with plenty of water to splash in.

On certain days during the school holidays Coalport CHINA MUSEUM, Jackfield TILE MUSEUM, Blists Hill VICTORIAN TOWN and Enginuity hold drop in workshops that allow children to 'have a go' themselves. Call the Visitor Information Centre on 01952 884 391 for details.

Children must be accompanied by an adult.

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Are the Museums suitable for guests with special needs?

Whilst all sites have some form of access for guests with special needs, some are more accessible than others. The main access guide is on this web site, alternatively if you call the Visitor Information Centre on 01952 884 391 we will send you full details.

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Where can I stay and eat whilst I am in the area?

You are welcome to call in person to the VIC who will be happy to provide a bed booking service for a small fee or visit either of the following web sites for details, www.visitironbridge.co.uk or www.shropshiretourism.info or telephone 01952 884391 for details on accommodation and advice on availability.

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What is there to do if it rains?

Apart from Blists Hill VICTORIAN TOWN, all the Museum sites are indoors, which makes it an ideal place to visit, even on a wet day.

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There seems to be several Museums to visit. How long will it take to see them all?

There are ten Museums to visit and you will need at least two full days to see them all.

Ideally you may wish to make your visit a short break, which will give you chance to enjoy all that the area has to offer. If this is not possible, remember that your Passport ticket allows repeat daytime access to all ten Ironbridge Gorge Museums for the first 12 months and allows one visit to sites that you have missed at anytime in the future.

The following is a guideline as the length of time you spend at each museum will depend on your own level of interest.

Blists Hill Victorian Town 2-4 hours

Jackfield Tile Museum, Coalport China Museum, Coalbrookdale Museum of Iron and Enginuity 1-2 hours

Darby Houses, Broseley Pipeworks, Museum of the Gorge about ½ - 1 hour

Tar Tunnel and Tollhouse about 15-30 minutes.

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Are groups welcome at the Museum sites?

All the Museum sites welcome groups and special discounts are offered to groups of twenty or more. Group leaders and coach driver are given free admission.

Please refer to the Groups section for further information on rates, meal stops and the guiding service or call the groups officer on 01952 435 900 for further details.

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Who do I contact for details on bringing an educational party to the Museum?

There is an Education Department at the Museum that offers advice on all aspects of an educational visit. Please either see the Education section on this site, or call the Education Department on 01952 433 970.

e-mail: education@ironbridge.org.uk

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The IRONBRIDGE GORGE MUSEUM TRUST, Coach Road, Coalbrookdale, Telford, TF8 7DQ is a limited company registered in England under the Companies Act 1948 Reg No. 918560 and the Charities Act 1960 Ref No. 503717-R.
The Ironbridge Gorge is a World Heritage Site.