FAQs

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Frequently Asked Questions

 Is there a cash point or Bureau de Change in Ironbridge?

You can withdraw money over the counter at Ironbridge Post Office.  There are also cash machines in the newsagents and chemists in Ironbridge town. There is a charge for using these machines.

Ironbridge Post Office also offers a Euro foreign exchange service.  

The Post Office is open Monday, Tuesday, Thursday & Friday from 9.00am - 5.30pm (closed 1pm - 2pm), Wednesday 9.00am - 1.00 pm and Saturday 9.00am -12.30pm. It’s closed on Sunday.

 Is there a park and ride in Ironbridge?

A reasonably priced shuttle bus service regularly connects most of the Museum sites on Saturdays, Sundays and Bank Holiday Mondays during the summer months. Museum Passport holders travel for free.

From June 2012 a park and ride service will connect Jiggers Bank Overflow Car Park to Museum of Iron and central Ironbridge. This service will operate until the end of October on Saturdays, Sundays and Bank Holiday Mondays.

 Does the Annual Passport ticket really have no time limit?

The Annual Passport ticket allows unlimited daytime visits to each of the ten Ironbridge Gorge Museums, during normal opening hours, for 12 months.  After the 12 months have passed you are entitled to one visit to any site(s) that you have previously missed at any time in the future.  For full terms and conditions call 01952 433 424.

 Can I bring my dog?

Dogs on leads are welcome on the streets and footpaths at Blists Hill Victorian Town, but not inside the exhibits or cafes.  Assistance Dogs are welcome at all sites.  

 What is there for my children to do?

During most school holidays there are family-friendly activities across many of the Museums. At Coalport China Museum and Jackfield Tile Museum you can get creative at drop-in ceramic workshops.  Design and make workshops and interactive shows are held at Enginuity and you can try traditional trades at Blists Hill Victorian Town.  Check out the Events Calendar for full details.

Throughout the year children will especially enjoy a visit to Blists Hill Victorian Town where there are many family-friendly activities including a Victorian Fairground and Horse & Carriage rides in the summer.  There’s a dedicated Children’s Gallery at Coalport China Museum with fun themed-activities.  Enginuity is ideal for children of all ages with lots of interactive exhibits and games to engage children's interest.

Children must be accompanied by an adult whilst visiting.

 Are the Museums suitable for visitors with disabilities?

Whilst all sites have some form of access for visitors with disabilities, some are more accessible than others. The Blists Hill Victorian Town access guide can be downloaded from this website or by calling Ironbridge Visitor Information Centre on 01952 433 424.

 Where can I stay?

There are many hotels, B&Bs, guest houses and campsites within a few miles of the Museums. You can visit www.visitironbridge.co.uk or www.shropshiretourism.info for full accommodation listings.

 What can we do if it rains?

The Museum sites are indoors, except for Blists Hill Victorian Town, which means there is plenty to see, even on a wet day.

 How long does a visit last?

There are ten Museums to visit so you will need a couple of days to see them all.  These are our recommended visit times:

Blists Hill Victorian Town

3+hrs

Coalport China Museum

1.5hrs

Tar Tunnel

20mins

Coalbrookdale Museum of Iron

1.5hrs

Darby Houses

1hr

Enginuity

2hrs

Iron Bridge & Tollhouse

30mins

Museum of The Gorge

45mins

Jackfield Tile Museum

1.5hrs

Broseley Pipeworks

1hr

 

 Is there a discount for a group visit?

We offer reduced admission rates for groups of twenty people or more. Group leaders and coach driver are given free admission.  More details about group visits can be found in the Groups section on this website.

 Who do I contact about educational visits to the Museum?

The Museum’s Education Department can offer advice on all aspects of making an educational visit. More details about educational visits can be found in the Learning section on this website.