Other pieces were sent to Chamberlains 'in the white' (undecorated), like this Spangles coffee cup and saucer dating from c1785-1790, for gilded or polychrome designs to be added. Luckily, the Turner-Chamberlain correspondence has been preserved and gives us very useful information about Caughley shapes, patterns and original prices. The letters also show that Turner did not always produce what the Chamberlains required. There were delays in meeting orders and goods that had not been ordered were often sent instead. On August 23, 1789, Chamberlain wrote 'we find more difficulty in getting the goods than we do in selling them.'